News & push notifications

Get important news straight to members' phones

Post news in Japanese and English to the app's home screen, and send push notifications to members' lock screens. Booking confirmations and event reminders go out automatically too.

Who uses it:ManagersMembers & guests

What it does

Bilingual posts

Shown in each member's language; pin important posts to the top.

Push notifications

Send now or schedule, with a device count before you send.

Member choice

News, events, dining and reminders — members choose what they receive.

Automatic notices

Booking confirmations and reminders, RSVP deadlines, and orders that are ready.

How it flows

  1. 1Office
    Write a post

    Title and body, with an English field.

  2. 2Office
    Add a push

    Tick Send push too and confirm.

  3. 3Automatic
    Delivered

    To the lock screens of members who allow notifications.

  4. 4Member / guest
    Read in the app

    News, events, bookings and orders are all on the home screen.

See the screens

Admin (office)

Push notifications

News and push notifications

  1. News: post a title and body (with English fields). “Pinned” keeps it at the top of Home. “Also send a push notification” is ticked by default (you confirm before it is sent).
  2. Push notifications reach the lock screen of members who installed the member app and allowed notifications (not email; members using only the web do not get them). Under Events & News → Push notifications, enter a title, body and type (News / Events / Dining / Reminders), then send now or schedule (scheduled pushes can be cancelled). You see how many devices it will reach before sending.
  3. It goes to everyone who receives that type (you cannot pick individual members). Members choose which types to receive on My Page in the app. The number of devices receiving push is shown on the dashboard and on this screen.
  4. Sent automatically: when a reservation is confirmed and the day before it, when an event deadline is near and the day before the event, when an order is ready, and when you choose to notify with a news post or event.

Member app & web

App home screen

Home

  1. Home gathers club news, upcoming events, your restaurant reservations and orders in progress. Tap “All” on a card to open the full list.
  2. Use the bottom tabs (Home / Events / Dining / Member Card / My Page) to move around.

Works well with

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